With the need for processes to provide quick and compliant data to its customers, CROs face constant issues like cost vs. compliance vs. customer satisfaction. High degree of customer centric system with easy configurability is needed.
Qualis LIMS can be configured to meet your specific requirements to help you offer excellent service to your customers.
Quotations and invoices are easily created using the quoting and invoicing module. It provides customer: quotations for work, apply discounts for regular customers or volume based pricing.
Qualis LIMS is a fully auditable solution that can be audited by your customers or the regulatory authorities. Qualis is already used in 21 CFR Part 11 and other similarly regulated labs.
Finished results can be posted to a secure customer portal where they can be read by the customer using their login credentials. It can send an automated email to inform the customer that the results are available for viewing.
It ensures that only correctly maintained and calibrated instruments are used for the analysis and that the work is carried out by qualified staff.
It allows regular customers to pre-register samples into the system and then check them in when they arrive at the lab. It automatically notify the customer by email that the samples have arrived.
A flexible report package means that the results can be presented in the correct format for the customers. Result sheets can even be printed with the customer’s own logo and details.